Why use the Viabl.ai Platform?

Viabl.ai enables Subject Matter Experts (SME) and Business Analysts (BA) to rapidly build end-to-end Intelligent Automation (IA) applications that combines Digital Decisioning, Workflow and Intelligent Dialogue in a single No-code / Low-code is development platform.

• Capture complex SME decision making knowledge using intuitive, transparent, explainable, auditable, visual knowledge representations
• Use Decision Mining to discover explainable predictive decisioning models from data
• Utilise a range of in-built AI/ML technologies such as Rule Induction, NLP, Evolutionally Algorithms, Constraint Inference, etc to support a variety of problem solving techniques.
• Further extent the AI/ML capabilities of your applications with access to best-of-breed 3rd party cognitive cloud services
• Access a wide range of in-built connectors to easily integrate your deployed Viabl.ai application with enterprise systems such as ERP or CRM via API or RPA.

Applications developed with the Viabl.ai Platform are built using a powerful ‘Develop-once, Deploy-anywhere’ philosophy to enable them to run on the Server Serverless Cloud, Web Browsers, Mobile devices and IoT Edge/Hub devices so they can be accessed through any digital channel; web, chat, mobile channel.

Decision making knowledge represents one of the most important corporate assets underpinning an organization, allowing it to perform its functions and potentially giving it its competitive advantage. The benefits of automating this knowledge are:

• Preserving the expertise of key employees relating to customers, products, processes, operations and risks.
• Auditable Compliance with internal / external policies and regulations
• Rapid application of decision making knowledge organisation-wide, accurately & consistently.
• The ability to respond rapidly to internal & external changes in the business environment through the ease of maintenance and re-deployment of the automated decision.

Developing Intelligent Automation applications using the Viabl.ai Platform

Generally speaking, automated decision making knowledge can be used in one of three ways:

• Intelligent Dialogue applications such as Smart Forms or conversational virtual agents/chat-bots advising users and resolving their problems (internal users, partners or customers). Such intelligent Dialogue applications can be accessible through any digital channel (web, mobile, chat, social etc.)
• Transactional Decision automation Service that can be called by other enterprise application that can send input data (JSON) and receive automated decisions data. Such decision making services can be deployed on servers, cloud (public / private) and even IOT hubs and edge devices.
• A Decisioning Workflow application which accesses 3rd party REST Web Services and/or RPA, both synchronously and synchronously.

The rich functionality and ease of use of the Viabl.ai Platform platform allows it to be used in a very wide range of applications areas across industry sectors. Example applications include:

• Technical Support such as Fault diagnosis & troubleshooting for call centre agents and self-service customers
• Advisory systems on the most suitable products & services
• Underwriting such as insurance underwriting
• Compliance such as with building Planning regulations
• Risk Assessment such as corporate credit risk applications
• Claims Assessment such as insurance claims fraud
• Monitoring and Performance improvement & control of industrial / manufacturing plants
• Intelligent configuration of products, documents, work packages and industrial plants
• Resource planning & optimisation

Some of the benefits of using the Viabl.ai Platform

The Viabl.ai Platform is a highly graphical development environment that can be utilised by the business user (domain expert with no programming skills) to rapidly capture their knowledge to build decision automation applications.

Based on the experience of Viabl.ai users from large organisations worldwide, the minimum improvement in application development speed gained from using the Viabl.ai technology are summarised in the table. It can be seen that using Viabl.ai Platform can deliver a development speed improvement of between 10 and 30 times over traditional tools such as JavaScript and C#.

A "Function Point" is a unit of measurement that express the amount of business functionality an information system (as a product) provides to a user.

The Viabl.ai Platform promotes a "develop once, deploy anywhere" approach which enables complex decision automation applications to be deployed across multiple channels (Web Browsers, Mobile Apps and Chat bots as well as being called as a "Silent" Web Services). And, with its highly portable engine and small footprint, the Viabl.ai Platform applications can be embedded effectively inside multitude of IoT edge devices.