Using Knowledge Bases

A knowledge base is a self contained Viabl.ai Platform application which can be deployed in a variety of ways to automate complex decision making processes.

Once a registered user successfully logs into the Viabl.ai Platform, the Home Screen is displayed to allow the user to manage and edit any existing knowledge bases as well as create a new knowledge base.

A new knowledge base can be created by clicking on the icon.

If your Viabl.ai Platform setup has access to more than one knowledge base Templates then you will be presented with a list of Template to select from:

Where multiple user interface options (Dialog, Chat and Silent) are available, the user can also choose a sub-set of these to use in their application.

The choice of Deployment options can subsequently be changed via the knowledge base Settings

Once opened, a knowledge base will be present the developer with 3 panels:

• The top-left panel is the Decision Map
• The bottom-left panel consists of 2 tabs; the Build Tools and the Object Catalog
• The right hand panel which is where all the Object Editors are shown (some Editors are further sub-divided into their own panels).